System view

The complete transcript-analysis architecture. Every lesson maps onto one or more of these stages. Click a stage to see what it does, how it fails, how to measure it, and where to learn it.

Stage 3 of 11

Noisy Transcript

The text you actually get: Hinglish, Romanized Hindi, repeated words, missing punctuation and uncertain speaker labels.

Failure modes
  • Unstandardized spellings
  • Merged or split turns
  • Speaker labels swapped
How to measure it
  • Token count
  • Language mix
  • Quality tier

Lessons for this stage

Tokenization
What the model actually reads — and why Hinglish transcripts can cost more to process.
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Dialogue and Discourse Structure
A call is not a bag of sentences: turns, dialogue acts, adjacency pairs and segments.
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